General Support
For any questions about the platform, tools, or your account, email us at support@nritools.com. Whether it is a bug report, a feature request, or just a general question — we want to hear from you.
Billing & Refunds
For billing queries or refund requests, email support@nritools.com with the subject line Refund Request — [your email]. Please see our Refund Policy for full details on eligibility and timelines.
What to Include
To help us resolve your issue quickly, please include:
- The email address registered with your NRI Tools account.
- A clear description of the issue or question.
- Any relevant reference numbers — for example, a payment ID for billing issues.
Response Time
We aim to respond to all queries within 2 business days. We do not currently offer phone or live chat support. Email is the best and only way to reach us.
Registered Office
Dharv Technologies LLP
G-1, Flat No. 87, Vidhansabha Nagar
Mansarovar, Jaipur
Rajasthan, India — 302020
Phone: +91-8107444555